How to choose a property manager in Sydney: a landlord's checklist
Choosing a property manager is one of the most consequential decisions a landlord makes, and it is easy to fixate on the wrong thing. The headline fee is simple to compare, so that is what most owners compare. The things that actually protect your return take a little more digging. Here is a checklist.
Are they a specialist, or a department?
Many agencies run property management as a side line to sales. When a big listing lands, attention drifts. A specialist that only manages property has no competing priority, which is why we chose to do one thing and do it well.
How do they screen tenants?
Ask exactly how they assess an application. Do they verify income and rental history, speak to previous agents, and look for long-term fit, or do they simply fill the vacancy? This single process drives most of your future risk.
How fast do they lease, and at what quality?
Ask for their median time to lease and how they market a property. Speed matters because vacancy is expensive, but speed to the wrong tenant is more expensive still. The two have to go together.
What does the fee actually include?
Compare the whole cost of service, not just the percentage. Statement fees, inspection fees, admin fees and marketing markups add up. We set out a single transparent fee, and you can read how property management fees in Sydney work before you commit.
Can they prove it?
Reviews, ratings and references are the reality check. Look for consistent, recent feedback from both landlords and tenants. Numbers like arrears rate and rating tell you how the day-to-day really runs.
Do they know your area?
Local knowledge shows up in accurate pricing, faster leasing and the right tenant pool. If you want to see how we approach it, start with our guide to the best property manager in inner Sydney, or request an appraisal and we will walk you through your specific property.