Owner Guide

Your property, our process.

Short videos showing exactly how we manage every part of your investment. Each one is under two minutes.

What happens when you join us

A quick overview of the onboarding process. What to expect in the first few weeks and how we get everything set up so your property is properly managed from day one.

Get started

 

Your owner portal explained

See what's inside the owner app. Statements, maintenance tracking, inspection reports, lease documents. Everything in one place without picking up the phone.

 

How we handle maintenance

How jobs are logged, how we communicate with you and your tenant, and how we keep everything tracked and resolved. You set the approval limits. We keep you informed, not overwhelmed.

 

How we conduct routine inspections

What we look for, how we document findings, and how we report back to you. Every area is checked, photographed, and summarised so you know exactly how your property is being looked after.

 

Our tenant application and screening process

An in-depth look at how we assess applications, what documentation we require, and how we make our recommendations. You always have the final say.

 

How we screen tenants

A short overview of our screening checks and what we verify before recommending an applicant. Identity, employment, rental history, and references.

 

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Median days to lease
Market median: 19 days

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More enquiries than market average

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More applications than market average

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Google rating

Ready to chat?

Have a no-obligation conversation with Thomas Tamine, our Director.

Request a callback Call 02 8999 3341