Tenants

The promise

Feel right at home, from day one.

At The Gallery, tenants aren't an afterthought. They're part of our promise.

Great property management starts with treating tenants like people, not problems. Warm communication, a streamlined process and fast responses when you need help. From the moment you apply to the day you move out, you'll feel supported, informed and respected.

Because when we manage property, we're managing someone's home. We never forget that.

Everything you need.
From someone who knows your name.

What to expect

Renting from a specialist feels different.

Real people, real care

We're approachable, responsive and here when you need us. No phone tag. No bouncing between departments. Just someone who knows your name and wants to help.

Fast, clear communication

Got a question? Need a repair? You won't be left waiting. We reply quickly, explain clearly and keep you in the loop.

Maintenance that actually gets done

When something needs fixing, we act fast and keep you updated every step of the way.

A stress-free experience

We've built our process to be easy, from your application to your day-to-day experience. Everything you need, right at your fingertips.

Under a minute

Looking for your next home?

Tell us what you're after, beds, budget and timing. We'll match you to the right property. When something suitable comes up, you hear about it first.

While you rent

Maintenance & repairs

Need something fixed? Log a request through the PropertyMe app or the repair form. We'll arrange the right tradesperson and keep you updated.

Repair request form

Log a repair online and we'll arrange the appropriate tradesperson to attend.

PropertyMe for iPhone

Download the tenant app for instant access to maintenance, rent and your lease documents.

PropertyMe for Android

Download the tenant app for instant access to maintenance, rent and your lease documents.

Forms & contacts

Emergency contacts

For urgent issues outside office hours, contact the appropriate emergency service.

Pet application (dog)

Want to bring a dog to your property? Complete our online pet application form.

Pet application (cat)

Want to bring a cat to your property? Complete our online pet application form.

In your pocket

Manage your home from your phone

PropertyMe gives you full control of your rental in one place. Pay rent, lodge a maintenance request or view your lease documents. No paperwork. No guesswork.

Easy maintenance requests

Log issues in seconds and track progress in real time.

Simple rent payments

Pay securely and view your payment history instantly.

Access documents 24/7

Lease agreements, inspection reports and more.

Stay in the loop

Notifications and updates straight to your inbox or app.

Property manager showing an apartment kitchen

Tenant guides

Know your rental, inside out.

Guides on the things every tenant runs into. Written by our team, kept current with NSW tenancy rules.

 Moving into a rental

Moving into a rental

What to sort before the boxes arrive. Utilities, bond, condition report, keys and the small things tenants wish they had done earlier.

Read the guide
 Urgent repairs in NSW rentals

Urgent repairs, explained

Who pays and how fast. What counts as an urgent repair in NSW, what you can arrange yourself and what your owner must do.

Read the guide

We have had a great experience with Tom and The Gallery.
Trish Brailey

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Easily the best real estate agency I’ve ever dealt with. Everyone here is so friendly and helpful
Rachel H

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The Gallery Real Estate was so proactive when I needed a plumbing issue addressed.
Dinah James

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Thomas has been friendly and helpful, providing prompt responses to any queries.
Danielle Pastega

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So happy that Gallery Real Estate has taken over my tenancy from the previous agency.
Justin Calverley

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Ive been renting through The Gallery for two years and have had a really good experience.
Jocelyn Akol

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Thomas is extremely knowledgeable in his field.
Isabella Maviglia

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I had an outstanding experience with The Gallery Real Estate in securing my beautiful apartment in...
jiang hao

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Onsite advantage

Moore Park Gardens onsite specialists

Moore Park Gardens
onsite specialists.

We live and work inside the Moore Park Gardens community at 780 Bourke Street. Faster support, building-specific know-how and calm, clear communication for residents.

Want to rent here? Tell us what you need and we'll match you to the right apartment. Takes under a minute.

Your next home

Let's find your place.

Browse what's available now, or tell us what you're looking for and we'll keep an eye out for you.