We have had a great experience with Tom and The Gallery.
Tenants
Feel right at home –
from day one.
At The Gallery, tenants aren't an afterthought — they're part of our promise.
We believe great property management starts with treating tenants like people, not problems. That means warm communication, a streamlined process, and fast responses when you need help. From the moment you apply to the day you move out, you'll feel supported, informed, and respected.
Because when we manage property, we're managing someone's home — and we never forget that.
Everything you need.
From someone who knows your name.
What to expect as a tenant
Real people, real care
We're approachable, responsive and here when you need us. No phone tag. No bouncing between departments. Just someone who knows your name — and wants to help.
Fast, clear communication
Got a question? Need a repair? You won't be left waiting. We reply quickly, explain clearly, and keep you in the loop.
Maintenance that actually gets done
Our team is proactive with property care. When something needs fixing, we act fast — and we keep you updated every step of the way.
A stress-free experience
We've built our process to be easy, from your application to your day-to-day experience. Everything you need, right at your fingertips.
Maintenance & repairs
Need something fixed? Log a request through the PropertyMe app or use the form below. We'll arrange the right tradesperson and keep you updated.
Repair Request Form
Log a repair online and we'll arrange the appropriate tradesperson to attend.
PropertyMe for iPhone
Download the tenant app for instant access to maintenance, rent, and your lease documents.
PropertyMe for Android
Download the tenant app for instant access to maintenance, rent, and your lease documents.
Forms & contacts
Emergency Contacts
For urgent issues outside office hours, contact the appropriate emergency service.
Pet Application (Dog)
Want to bring a dog to your property? Complete our online pet application form.
Pet Application (Cat)
Want to bring a cat to your property? Complete our online pet application form.
Seamless service, powered by PropertyMe
Manage your home from your phone
PropertyMe gives you full control of your rental in one place — pay rent, lodge a maintenance request, or view your lease documents. No paperwork. No guesswork.
Easy maintenance requests
Log issues in seconds and track progress in real time.
Simple rent payments
Pay securely and view your payment history instantly.
Access documents 24/7
Lease agreements, inspection reports and more.
Stay in the loop
Notifications and updates straight to your inbox or app.
Easily the best real estate agency I’ve ever dealt with. Everyone here is so friendly and helpful
The Gallery Real Estate was so proactive when I needed a plumbing issue addressed.
Thomas has been friendly and helpful, providing prompt responses to any queries.
So happy that Gallery Real Estate has taken over my tenancy from the previous agency.
Ive been renting through The Gallery for two years and have had a really good experience.
Thomas is extremely knowledgeable in his field.
I had an outstanding experience with The Gallery Real Estate in securing my beautiful apartment in...
Moore Park Gardens
onsite specialists.
We live and work inside the Moore Park Gardens community at 780 Bourke Street. Faster support, building-specific know-how, and calm, clear communication for residents.